Privacy Policy

Privacy Policy

Working draft for legal review — do not publish until every bracketed field is completed and the policy has been reviewed by qualified counsel.

Last updated: [date]

This Privacy Policy explains how My Trading Corporate Limited ("LETSLIVO", "we", "us") collects, uses and protects personal data when you visit or buy from letslivo.com.

Who is responsible

The data controller is [confirmed selling entity], contactable at [support email]. For customers in the EU, the representative is [EU representative — to confirm before EU sales].

What we collect

  • Order and account data: name, shipping and billing address, email, optional phone number and order history.
  • Payment data: processed directly by payment providers; we do not store full card numbers.
  • Site usage data: device, browser, pages viewed and cookies.
  • Marketing data: email address if you join our newsletter, with consent.

How we use data

To process and deliver orders, provide customer support, manage orders, prevent fraud, comply with legal obligations and, with consent, send marketing communications.

Legal bases where GDPR applies

Performance of a contract, consent, legitimate interests and legal obligations, as applicable.

LETSLIVO One and its companion app

LETSLIVO One works with a third-party mobile application that performs AI speech translation. Voice input and translation content are processed by the app provider and its AI processing partners under their own privacy policy. We do not receive or store translation content. Insert the confirmed app name and privacy-policy link here: [app name and link].

Sharing, transfers, retention and rights

We share data only with service providers needed to operate the store, such as Shopify, payment providers, fulfilment partners and email providers. We do not sell personal data. Where data is transferred across borders, we rely on safeguards required by applicable law. Data is retained only as long as necessary for fulfilment and legal obligations; marketing data is retained until you unsubscribe. Subject to applicable law, you may request access, correction, deletion, restriction, portability or object to processing by contacting [support email].

Security and changes

We use reasonable technical and organisational measures to protect personal data. No transmission method is completely secure. We may update this policy and will amend the last-updated date.